Shipping policy

Shipping Information

At UD UDOT, we are committed to delivering your orders safely and on time across India.

Order Processing

  • Orders are processed on the same day after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Delivery promise will be 48 to 72 hours.

Shipping Time

  • Metro Cities: 2–3 business days
  • Other Locations: 3–5 business days

Delivery timelines may vary depending on your location and courier availability.

Shipping Charges

  • Free shipping on selected/prepaid orders.
  • Shipping charges (if applicable) will be displayed at checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS to track your package.

Delayed or Lost Shipments

While we work with trusted delivery partners, delays may occasionally occur due to weather, logistics, or unforeseen circumstances. If your order is significantly delayed, please contact our support team.

Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for orders delayed or lost due to incorrect addresses.

Damaged Packages

If you receive a damaged or tampered package, please contact us within 24 hours of delivery with photos for assistance.If you receive a damaged or tampered package, please make a video while unboxing the product and contact us within 24 hours of delivery. Share the unboxing video along with photos for verification and assistance.

Contact Us

For shipping-related queries:

Email: support@ududot.com
Phone: +919136723475